Software Development
Enterprise Solutions

Designed for growing businesses, is the most important entity in any business domain it will bring in capabilities and flexibility to meet your business' unique needs as it grows - and it could save you thousands in up-front and ongoing system costs. Enterprises solutions are designed to integrate multiple facets of a company's business through the interchange of information from various business process areas and related databases. These solutions enable growing companies to retrieve and disseminate mission-critical data throughout the organization, providing managers with real-time operating information. Enterprise Solutions provide for a scalable, easy to manage programming solution to providing business management and information accessibility for internal and external clients. These solutions enable growing companies to retrieve and disseminate mission-critical data throughout the organization, providing managers with real-time operating information. Enterprise Solutions provide for a scalable, easy to manage programming solution to providing business management and information accessibility for internal and external clients.

MOBILE APPS

Today, any business is not limited to any particular region. Mobile applications have become almost essential to any business seeking to remain relevant in the face of a world filled with people constantly on the move. Any company desiring to make their business a global venture must use mobile application services with new development planning resource and marketing strategy. With regular evolution of technology and the dynamic nature of telecommunication industry, communication has become a significant part of everyone's life. Smartphone's are becoming popular these days and they are not just a means of communication anymore. All sorts of facilities can be availed from them and this includes a wide range of services including internet banking, listening to music, watching online movies, making online transactions etc. As the needs of the common man increase, smarter applications need to be developed to meet those needs.

INTEGRATING SYSTEMS / SYSTEM INTEGRATION

Advances in communication services and technology have raised your customers' expectations. But keeping up with these changes often means complex integration projects that can consume valuable time and resources. System integration is melting existing systems and new technologies to form more capable systems that are intended to take on additional tasks, exhibit improved performance, and /or enhance existing system. It is a logical , objective procedure for applying new and /or expanded performance requirement in an efficient timely manner to design ,procurement, installation, and operational configuration consisting of distinct subsystems , each of which may embody inherent constraints or limitations.

MOBILE POS

Today, technology can zip your restaurant order to the kitchen in an instant, allow you pay your taxi fare by credit card, and let you scan your groceries as you place them in your cart. Welcome to the world of mobile point-of-sale systems. Wireless connections are in the process of altering the way we shop. And the trend continues to grow. Wireless computer networks which send radio waves through the air to transmit data allowing POS systems to go mobile. Restaurants were among the first to adopt this new technology. They accelerated the payment process by letting staff process credit cards at customers' tables. Other businesses followed suit. Car rental companies, for example, added mobile POS to allow curb-side handling of car returns. Hotels sent servers poolside to take guests' drink orders on mobile devices. Some retailers are now replacing centralized checkouts and letting clerks use portable computers to complete transactions Mobile POS can be especially useful in the field.

CALL CENTER OUTSOURCING SERVICES

At a time when the customer is spoilt for choice, efficient call center services are a make-or-break factor for all businesses. Smart and successful organizations across the world have realized that call center / contact center outsourcing is a cost-effective option that promotes customer satisfaction and retention. With more than 15 years working experience in leading Telecom Service Industries, With our call center outsourcing services, your business can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability. Technology empowered with Customer Service will be the key focus of Technologies right from Onboarding till the End Settlement we follow and work for resolutions.

TELECOM CALL CENTER SERVICES

In a competitive domain where customer acquisition depends on tangible factors such as tariffs, network connectivity and package bundle offerings, loyalty can be built on the basis of high-quality customer service. In an age when data services are becoming more and more essential part of the offering, telecom operators are also finding relevancy in providing robust technical support services for connected and Internet-enabled devices.

TESTING SOLUTIONS

Our software testing and QA services ensure considerable savings on time, developmental cost and operational expenses for our customers. By developing both positive and negative test cases, we can ensure that your application responds in the way you intended it to respond. Testing drastically reduces the number of defects delivered into production we look at 3 basic pillars - People, Process and Technology

Our key focus on testing includes :
  • Increase efficiency in production and implementation
  • Significantly minimize defects
  • Dramatically improve software quality and
  • Radically decrease costs across the entire project life cycle
TELECOM APPLICATIONS

In the dynamic landscape today, telecommunication industry is facing challenges from the market to improve efficiency and reduce costs. Service providers are looking at breakthrough technological solutions to establish their brands as the best in the market and at the same time tailor their systems to support and launch new services across multiple channels of communication.

Our indepth knowledge in Telecom domain helps to develop Telecommunication Practices bring forward focused approach for emerging communication service providers who are looking for budgeted solutions. Our robust Operational Support Solutions (OSS) and Business Support Systems (BSS) provides solutions which streamline business processes, increases efficiency and improves relationship with customers.

BIOMETRICS SYSTEM

Biometric is 'Automated measurement of Physiological and/or behavioral characteristics to determine or authenticate identity'. This authenticity measure along with the expert software solutions will provide application with varied diversity that can be utilized in variety of ways for various industrial needs .Authentication by biometric verification is becoming increasingly common in corporate and public security systems, consumer electronics and point of sale (POS) applications. In addition to growing needs for fast, accurate and dependable security, biometric technologies have recently begun to enter into public consciousness due to high profile applications in entertainment media and day-to-day activities mainly verification. In recent research done on general public view on biometric systems 77% respondents responded that biometric systems are favorable tool for authentication of identity.

BUSINESS ANALYTICAL TOOLS

Are you struggling with huge volumes of data? Our Analytical Reporting team extracts the right data to help you perform better has served several clients. We have the right tools to help you garner critical insights from large amount of data and present it in easy to digest form. Our Business Analytical tools helps to prevent revenue leakage in your organization.

Key benefits of Business Analytical Tool are
  • 1.Eliminate guesswork
  • 2.Get faster answers to your business questions
  • 3.Get key business metrics reports when and where you need them
  • 4.Get insight into customer behavior
  • 5.Identify cross-selling and up-selling opportunities
E-BUSINESS SOLUTIONS

Every aspect of our lives is being changed by the Web. Yet no area is going through a significant and speedy change like the business world is today. Businesses start to achieve real business value as they incorporate Internet technology into their core processes. Today, companies small and large are using the Web to communicate with their partners, to connect with their back-end data-systems, and to transact commerce. E-business is conducting of business on the internet, not only buying and selling but also servicing customers and collaborating with business party. In other words, E-Business enables you to conduct business anytime, anyplace, in any language or currency, through any distribution channel. Usually, this distribution channel is the Internet. E-Solutions are set of integrated online tools that enable e-Business. This can include customer service functions, document sharing and management, streamlined communications, and of course, online sales.